Questions about buying factory-direct garden and DIY products

No. GardeniQ is a B2B importer. We sell to garden centres, DIY and hardware stores, agri dealers, online sellers, retail chains, brands, distributors, promotional agencies and hospitality businesses with a company and VAT number.

Catalogue products can be ordered from the supplier’s minimum shown on each product page, which ranges from one piece to 1,000 pieces depending on the model. Products with your logo or own packaging start from about 300 pieces per model. Garden, BBQ, tool and hardware products can be combined in one shipment.

Each product page shows an indicative net “from” price, excluding VAT, freight and duty; fasteners and small consumables are often priced per pack or per thousand. For delivered prices, send your product list, links or the catalogue items you need. You receive a written offer within 2 working days.

Yes. Samples are charged at cost and credited against your order. They reach the EU in about 7–14 days, so autumn and winter is the best time to sample next spring’s range.

Usually a 30–50 % deposit and the balance before shipment. Deferred terms are possible for repeat clients.

Garden centres and DIY stores buy for spring in January–March, but factory holidays in late January–February stop production for several weeks. Own-brand and imported spring programmes should therefore be ordered by October–November; orders placed in January–March are served from catalogue stock items and fast lines, or scheduled for summer and autumn. Tools, fasteners, electrical and storage products sell all year.

From about 300 pieces per model, depending on the product and the branding method: logo on the tool, battery pack, grill lid or hose reel, own colours, EAN and multilingual packaging and manuals.

Yes, based on the manufacturer’s EU declaration of conformity under the Machinery Directive (replaced by the Machinery Regulation from 20 January 2027), EMC and RoHS, and the Low Voltage Directive for mains products where it applies. Mowers, grass trimmers and hedge trimmers also carry a guaranteed sound power level. We request and check these documents; we do not certify products ourselves.

Power tools, pumps, timers and lights need WEEE registration, and cordless tools and solar lights battery registration, in each country of sale; packaging needs EPR registration as well. Who registers depends on who places the goods on that market, and we explain it for your country before the order. This is our reading rather than legal advice.

We do not use that wording. We list only ladders where the supplier states EN 131 and show the manufacturer’s test data, and for sockets and power strips we check the declaration and the national socket standard per model. National marks are promised only where a test report exists.

No. Seeds, fertilisers, pesticides and construction chemicals are not part of our range. Petrol and diesel machines and generators are not in the catalogue and are considered only on request, with full manufacturer documentation.

Yes. We check the factory before ordering and inspect the goods before shipment, and you get a report with photos.

Sea or rail 25–45 days to Poland, air 7–12 days. Total from order to your warehouse is typically 8–12 weeks, including 25–45 production days.

They ship in bulky cartons where volume, not weight, drives the freight cost. We plan them in a mixed load with your other goods and always quote them delivered to your address.

Yes, under dangerous goods rules for lithium batteries, with the manufacturer’s UN 38.3 test summary. The carrier and route are confirmed for each shipment.

No. We import the goods into the EU in Poland and deliver them to you cleared.

EU businesses outside Poland with a valid VAT number receive invoices under the reverse charge; Polish companies are invoiced with Polish VAT.

Yes, to the UK, Switzerland and Norway. Plug types, labelling and registration rules differ there, so we check documents for those markets separately.